An AI Receptionist is an intelligent virtual assistant that answers your business calls automatically. It greets callers, answers common questions, captures their details, qualifies leads, and routes enquiries to the right person — all without human input. Think of it as a full-time receptionist that never sleeps, never takes a break, and never misses a call.

Yes. Our AI Receptionist is available every hour of every day, including weekends and public holidays. Whether a customer calls at 2pm or 2am, they'll get an immediate, professional response — so you never lose business to a missed call again.

Absolutely. The AI Receptionist connects seamlessly with Bolder CRM and most major CRM platforms. Every call, contact, and conversation is automatically logged, so your team has a complete view of each customer in one place.

It captures every lead, qualifies them in real time, and books appointments straight into your calendar. Instead of chasing missed calls or losing prospects to voicemail, your sales team gets warm, ready-to-talk leads delivered automatically.

Yes. All call data is encrypted, stored on secure servers, and handled in line with Australian privacy standards. Your customer information stays protected at all times.

es. Our AI uses natural, human-like voice technology. Most callers can't tell the difference — and the conversation feels smooth, friendly, and professional.

Definitely. You choose the greeting, tone of voice, key questions, and how calls are routed. The AI is built around your business, your brand, and your customers.

The AI is trained to recognise when a call needs a human. It will either transfer the caller to the right team member or take a detailed message and notify you straight away.

Most businesses are up and running within a few days. Our team handles the setup, training, and integration for you — so there's no tech headaches on your end.

That's up to you. Many businesses use the AI Receptionist to fully replace front-desk calls, while others use it to support their existing team during peak hours, after hours, and on weekends.